Journal
Thoughts on relevant topics
Rethinking Retention – and Doing It
I encountered a statement some time ago that has stayed with me:
"You know, if it weren't for you and our collaboration, I probably would have left the company."
So, what do you do?
Lots of different and exciting things. The focus is always on people, their decisions, their behaviour or the communication style. I enjoy one of my tasks particularly, which is why I answer the question of what I actually do as follows:
Hotels and Gastronomy: Where Does Hospitality Come From?
AI and Coaching. Making Makes the Difference.
It's striking what artificial intelligence can do. At the same time, it is reassuring that its capabilities still have limits. I am pleased to share a small experiment with you.
Brain function and gut feeling
Our brain and our stomach work so well together. And as long as intuition controls our behaviour and our decisions correctly, we can be grateful for this complex teamwork. However, if you only have an indefinable gut feeling…
Consulting coach - a contradiction?
Can a coach also be a consultant? Yes! Can a consultant also be a coach? Not necessarily! A consultant needs learnable tools and specialist knowledge. A coach also needs experience, social skills and noticeable seniority to be accepted by the customer.
Today is tomorrow's yesterday - Dynamic surroundings
I want to emphasize the element of time and the growing dynamic in the markets to illustrate what the consequences for the goals of companies to satisfy the customer needs are. Because unfortunately the environment moves on day by day.
Those up there, those down there
But what happens if difficulties arise? If you face challenges or a period of transformation, or your company is already stuck in a crisis? This might cause your organization to relapse into old hierarchy patterns.
Generational Pact for the Future Climate
No matter which book on change management we open - the first chapters always deal with the “wake up call” and “awareness”. How far are we on climate change? And what happens to generations X, Y and Z?
Good communication – Good transformation
Many things may steer the transformation of an organization, company or project towards success or failure. One thing is certain though: the method of communication is one of the most effective means to guide the process of change.
Corona ex ante - It is Time for an intermediate review
How will COVID-19 change things? What will be the “new normal”? There is a lot of debate about that right now. Various people and companies are already feeling the short-term effects, which are threatening many businesses existence.
What is a Target - and what is it good for?
Every person, every team, and every company has goals, aspirations, and targets. I believe that intangible business goals have the innate ability to excite both leadership and employees alike; especially within for-profit organizations.
Sustainable Development Goals
There they are, the Sustainable Development Goals, defined by the United Nations. Quite colorful! Yes, they are colorful, in addition they are totally generic and stay rather on the surface. I asked myself: “Are they any good?“ And my answer is: Yes!